Delivery Information

Delivery times vary by region, but are typically within 2-5 working days.

Domestic Shipping

Our standard despatch time is within two working days of the payment clearing, and your package will be sent by 48-hour courier service. We can arrange to send your package by 24-hour courier service at an additional cost of £5.00.

We use Yodel, APC, Nightfreight and Royal Mail to deliver your packages, and they will endeavour to deliver in the timescales agreed to.

Please Note: During the bank holiday season, there may be a delay in your delivery due to the large number of items travelling through the delivery system. While we and our courier services will endeavour to deliver in the timescales agreed to, we cannot be held responsible or liable in the event of any delays.

We request that, when submitting your order, you provide a contact telephone number which can be used by the courier if they have difficulty in locating you when attempting to delivery.

We will notify you via email or telephone when to expect delivery. This notice will be only the date, as we are unable to provide a specified time. If it is necessary for the courier to attempt delivery a second time, they will leave a card for you to contact them to rearrange the delivery. If a third delivery attempt is required, the cost of delivery will be charged directly to you at an additional £5.00. If delivery is still unsuccessful, then the product will be returned to us. We will then charge you the normal delivery rate for re-delivery, plus an additional £10.00 for the cost of return to Holcros Ltd.

European Shipping

We ship to most European countries via DHL or Royal Mail. Pricing varies by the size and the weight of your order and the region it will be shipped to.

The shipping cost will be displayed in your order basket prior to you checking out.